Yeastar P-Series Appliance Subscription Plan

Enterprise Plan includes sophisticated Call Center Functionalities, Linkus Cloud Service (LCS) & is charged per PBX per year.
Software Subscription Licenses are payable 100% in advance

PBX Plus More. It’s More Than A Call Center

Make way for both your internal & external business communications. Yeastar P-Series PBX System tightly integrates call center and unified communications capability to put everything you need on a single, integrated system. With it, utilize the best-in-class automatic routing, effective agent tools, and up-to-the-minute analytics & reports, together with the superior built-in phone system and UC&C functions to impress your customer, empower your agents, and elevate your business.

Automated Call Distribution
Connect customers with the right agents at the right time. Take advantage of advanced automatic routing, 6 pre-defined ACD queueing (ringing) strategies, customizable IVR options and more features that drive faster call resolution.

Instant Performance Snapshot
Discover up-to-the-minute call center metrics and key performance indicators (KPIs) from the central call center Wallboard. All data are auto-calculated in real-time, daily, weekly, or monthly interval for your in-depth call center monitoring, management & optimization.

Stronger Data, Easier Management
Get access to 8 advanced call center reports. Easily spot issues and opportunities in your call center with comprehensive view of agent-specific operational metrics, call parameters, and panoramic queue statistics.
You can run targeted analysis of your call center data based on custom timeframe/agent/queue selection, share the real-time or historical reports with your team in graphical, downloadable formats, and schedule reports to be run periodically in the future.

    Biometric Time attendance and Access control, Payroll, HRMS software, Telephony, Asset tagging, Canteen management software, CCTV, and Sacco software.

    Our Commitment to service
    Engsoft delivers customized yet cost effective IT solutions, Human Resource Management Solutions (HRMS), Business Solutions and Security Solutions to the Public Sector, Businesses as well as Non-profit Organizations in Kenya and the larger East Africa. Our solution portfolio includes the following:

    Biometric Time Attendance Solutions
    Biometric Access control systems
    CCTV Systems in Kenya and CCTV installations in Kenya
    Payroll Software and payroll management.
    Human resource, HRMS software solutions
    PABX, VOIP Telephony and Telephone installations.
    Call management Solutions, Voice Networks Design, Voice Equipment Supply Services in Kenya, Call center solutions
    Document Management Solution software
    Sacco management software
    Bar/Restaurant Management Software solutions in Kenya
    Hotel Management System for Kenya Market
    Asset tagging, Aluminum asset tags and Fixed Asset Management solutions.
    Quick books
    Point of Sale and Retail Solutions.
    ERP’s- Sage, Tally, Business ERP, School ERP
    Networking, website design. Computer networks and solutions
    Weighbridge software for weighbridges and weigh scales
    Canteen management system
    Visitor management Software Solutions

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