An online, web-based SACCO management software and Core Banking  Platform

End-to-end FOSA, BOSA, credit, member, and compliance management from one integrated system

A fully integrated, web-based SACCO management software and core banking platform purpose-built for SACCOs, running from a single SQL Server database so that every transaction — a deposit, a loan disbursement, a dividend posting — is reflected consistently across BOSA, FOSA, accounting, and reporting the moment it happens. The platform covers the complete SACCO operating model: member onboarding and share capital, back-office and front-office account management, teller and cash operations, credit and loan lifecycle management, dividends, payroll, accounting, and full regulatory reporting, including SASRA, IFRS9, and management accounts.

The system is highly parameterized and scalable, supporting both cloud-based and on-premises deployment, cross-platform access, and multi-currency, multi-branch operation without capacity degradation. Maker-checker and role-level approval controls are enforced across every sensitive workflow — membership registration, ledger account creation, savings account creation, receipting, payments, refunds, batch transactions, and journal vouchers — while a full audit trail, 128-bit encryption, and role-based access control protect the integrity of the data. ProSacco enforces strict BOSA/FOSA separation, dedicated teller till accountability, and a configurable

multi-product lending engine, in line with core SACCO regulatory expectations. The system supports native AI and Power BI data analytics integration across all workflow processes, open database connectivity, and easy integration with Microsoft Office, M-PESA, Airtel Money, Pesalink, and Sendwave.

Members are served through USSD, a mobile app, a member web portal, and internet banking, all synchronized in real time with the core system, and backed by IPRS and CRB integration, KYC and anti-money-laundering monitoring, and a secondary channel for both mobile banking and SMS to guarantee high availability. The platform also includes an Electronic Document Management System (EDMS) and a project management module, giving SACCOs a single system of record rather than a patchwork of disconnected tools. 

Admin / Management Dashboard (Role-Based)

Executive / Board View

• Institution-wide KPI summary: membership growth, deposits, loan book, and arrears ratio • Branch performance comparison and consolidated financial position
• SASRA, IFRS9, and management accounts compliance status overview
• Dividend forecast and provisioning summary, gated behind AGM and board-resolution approval • System uptime and availability monitoring (99.5% assurance)

▸ Finance / Accountant View

• Trial balance, balance sheet, income& expenditure, and cash flow snapshots computed live from the general ledger
• Bank reconciliation and ATM reconciliation queue
• Budget vs. actual variance tracking by department and cost centre
• Manual journal entry approval queue for postings above the configured threshold • Depreciation, loan loss, and interest provisioning automation
• Payroll processing status and statutory deduction summaries

▸ Branch Manager View

• Branch-specific membership, savings, and loan portfolio overview
• Branch teller float, till reconciliation, and vault-movement approval queue • Branch target and performance reports
• Branch user management and access control

▸ Compliance / Risk Officer View

• Anti-money-laundering alerts and suspended-funds transaction queue • CRB listing status, pre-listing notice tracking, and dispute management • Audit trail review, filtering, and export
• IPRS identity verification, KYC review queue, and KYC compliance rate tracking

▸ Payroll View

• Payroll processing status and approval queue for staff salaries
• Statutory deduction summaries: PAYE, NSSF (Tier 1 & 2), and SHA • Payslip generation and distribution tracking
• Staff allowance tracking with automated tax and levy posting to linked ledger accounts

Teller Dashboard

The primary interface for tellers and cashiers running day-to-day front-office transactions and till accountability.

• Till opening with two-party verification: teller declaration followed by Branch Manager-issued float
• Live teller cash balance and float threshold monitoring
• Cash and cheque deposit/withdrawal, petty cash, and supplier payment processing
• Agency banking transactions (M-PESA, Coop, KCB, Equity, NCBA) and cross-teller fund transfers
• Mandatory identity verification and co-authorisation alerts on transactions above the configured threshold • Standing order processing and salary posting to FOSA accounts
• End-of-day reconciliation, teller journal, and receipts/payments vouchers • Term deposit maturity and renewal processing

Credit / Loan Officer Dashboard

For loan officers and appraisers managing the loan lifecycle across every loan product, from application to disbursement and recovery.

• Loan application queue and appraisal workspace across all loan products — Normal, Emergency, Development, Asset Finance/Logbook, and Group/Chama loans
• Automated eligibility engine result, appraisal matrix, and recommendation report • Guarantor verification, consent-status tracking, and liability monitoring
• Batch loan disbursement queue and rejection-with-reason workflow • Loan recovery, arrears, and PAR-bucket tracking
• Automated demand letter generation and default alert management • Loan refinancing and top-up request processing

Member Self-Service Portal (Mobile App, USSD & Internet Banking)

Gives every member self-service access to their accounts, loans, and shares without needing to visit a branch.

• Balance inquiry (BOSA and FOSA), mini-statements, and watermarked statement downloads • Loan application, loan calculator, eligibility check, and guarantorship acceptance
• Deposit and repayment via M-PESA (STK-Push), Airtel Money, and Pesalink • Additional share purchase, share trading, and dividend slip viewing
• Fixed deposit and special/holiday savings account applications
• Statement requests with embedded watermark and password protection
• Profile updates, next-of-kin management, and exit-membership requests, secured with OTP/MFA

Core Modules & Features

Core Banking & General System Foundation

The technical and architectural foundation underpinning every module in the platform.

• Fully integrated, single SQL Server database across all functionality
• Scalable, highly parameterized, cross-platform, and upgradeable architecture • Cloud-based and on-premise deployment support
• Open database connectivity and Microsoft Office integration

• AI and Power BI data analytics integration across all workflow processes, including AI-generated report narratives
• Import/export in XLS, PDF, CSV, and TXT formats with time and identity stamps • Concurrency, data integrity, and fault-tolerance with 99.5% uptime assurance • Complete data dictionary, and updated technical and functional user manuals

Membership Management & Onboarding

Manages the full member lifecycle across every supported member type, from registration through to exit.

• Individual, Joint, Group, and Corporate member types, each with a dedicated registration wizard and KYC document set
• Real-time national ID uniqueness validation across members, staff, and signatories • Encrypted KYC document upload with automated virus scanning
• Member status lifecycle — Draft, Pending KYC, Active, Dormant, Suspended, Exited — with full status-change audit history
• Enhanced Due Diligence flagging for non-resident members, with annual compliance review • Next-of-kin and beneficiary capture with percentage-share validation
• Automated member number generation, welcome SMS, and member portal invite on approval
• Exit-eligibility checks (outstanding loans, guarantor obligations, share refund, pending transactions) with real-time blocking
• Customizable member register with filters by employer, branch, gender, age, and status

 Share Capital Management

Manages every member’s mandatory equity stake in the SACCO.

• Configurable minimum shares and price per share
• Additional share purchase, transfer, and refund workflows with automatic GL posting • Share value tracking and dividend-eligibility linkage
• Minimum-shares-at-all-times enforcement, blocking under-minimum exit while loans are active • Versioned, hash-verified PDF share certificates with QR verification

BOSA – Back Office Savings Accounts

The core, mandatory savings account for every member, distinct from front-office transactional activity.

• Configurable minimum balance, with annual interest/rebate calculated on the monthly minimum balance • Savings-lock enforcement where a loan product requires savings as collateral
• Deposit channels: teller cash/cheque, M-PESA, bank transfer, and standing order • Payroll deduction integration for employed members
• Available-for-withdrawal calculation — total balance minus loan collateral lock
• Loan-qualifying balance and current loan limit displayed alongside the savings balance

FOSA – Front Office Service Accounts

A licensed, current-account-style transactional facility for SACCOs enabled for front office service activity.

• Monthly maintenance fee, minimum operating balance, and optional overdraft facility configuration • ATM card issuance and PIN-activation workflow
• Cheque book issuance, sequential numbering, and clearance workflow
• Bulk salary/payroll upload with validation, Branch Manager approval, and automatic loan-deduction posting • M-PESA linkage for FOSA deposits and withdrawals
• FOSA is independent of BOSA and can be opened directly after Share Capital

Fixed Deposits & Special Savings

Configures and manages the full range of term deposit and goal-based savings products.

• Configurable terms (30/60/90/180/365 days or custom), with the interest rate locked at creation • Early termination with configurable penalty (forfeited interest and/or a charge on principal)
• Auto-renewal, principal-only, principal-and-interest, or credit-to-savings maturity options • Fixed deposits usable as loan collateral up to a configured percentage of value
• Holiday and special-purpose savings accounts with target amount, target date, and lock-until-target withdrawal rules
• FD certificate generation and a maturity calendar report for upcoming maturities

Teller Management & Cash Operations

Manages till accountability, cash handling, and front-line transaction processing for every teller.

• One till per teller per day, with two-party opening — teller declaration followed by Branch Manager-verified issue
• Real-time till balance computed from every credit/debit transaction posted to that till
• Mandatory identity verification on all cash and mobile-money withdrawals, enforced at server level regardless of amount
• Co-authorisation threshold requiring Branch Manager approval on a separate, MFA-verified session for large transactions
• Two-person-rule vault-to-till and till-to-vault cash movements
• End-of-day till reconciliation with overage/shortage capture and Branch Manager review • Teller performance reporting: transaction counts, values, errors, and reversals

Credit & Loan Management

Manages the complete loan product suite and lending lifecycle, from configuration through disbursement.

• Configurable loan products: Normal Loan, Emergency Loan (no guarantor), Development Loan, Asset Finance/Logbook Loan, Group/Chama Loan, School Fees Loan, and Refinance
• Per-product configuration of loan multiplier, min/max amount, interest method (reducing balance or flat), repayment period, grace period, guarantor and collateral requirements, and processing/insurance fees
• Automated multi-check loan eligibility engine run in real time on application submission
• Guarantor solicitation, real-time eligibility validation, and consent workflow with 48-hour expiry and replacement nomination
• CRB check integration with configurable auto-decline on adverse listing
• Single- or dual-approval workflow with automatic escalation above configured thresholds

• Loan refinancing and top-up processing with configurable combined- or separate-loan behaviour • Amortisation schedule pre-generation with a member-visible repayment schedule

Loan Recovery & Guarantor Management

Tracks loan performance and protects guarantor exposure throughout the life of every loan.

• PAR classification into Current, 1–30, 31–60, 61–90, 91–180, and 180+ day buckets, calculated nightly • Automated arrears alerts to members and guarantors at configurable intervals
• Guarantor liability reduction proportional to repayment, with full release on loan clearance • Guarantor refund management on loanee default
• Escalation to recovery and formal guarantor notification at 90+ days overdue
• Auto-recovery toggle for loans due on a specified date, with failed-recovery tracking

Standing Orders & Recurring Transactions

Automates recurring member instructions across savings, loans, and account transfers.

• Configurable standing order types: recurring savings contribution, loan repayment, and FOSA-to-savings transfer
• Amount, frequency (weekly/monthly/quarterly), start date, and end date/occurrence-count configuration • Automated nightly batch processing of due standing orders
• Insufficient-funds handling with configurable retry, and automatic suspension with staff alert after repeated failures

 Transaction Processing & Reversal Management

Governs every deposit, withdrawal, transfer, and correcting entry across the platform.

• Cash, cheque, and M-PESA deposit processing with automatic receipt generation
• M-PESA IPN auto-crediting with suspense-account handling for unmatched payments
• Withdrawal processing with identity verification, minimum-balance, and co-authorisation checks • Member-to-member internal transfers with dual notification
• Joint-account dual authorisation on withdrawals per mandate configuration
• Reversal workflow restricted to Finance Officer/Branch Manager initiation with mandatory Admin approval and reason capture
• Full double-entry GL posting on every transaction, with both original and reversal entries retained in the audit trail

Dividends Management

Automates dividend and interest-on-deposit computation, forecasting, and posting.

• Board-approval gate: dividends can only be posted after the AGM and a captured board-resolution date
• Automated dividend calculation based on shares held, active-membership duration, and distributable surplus
• Prorata and end-of-year balance processing methods with adjustable retention metrics • Member choice of reinvestment into shares, transfer to savings, or withdrawal to FOSA

• Sharia-compliant and tax-exempt membership support
• Withholding tax computed at a jurisdiction-configurable rate and posted to a liability account until remitted • Summarized, detailed, and prorata-detailed dividend slip generation and email/SMSdispatch

Payroll Management

Automates SACCO staff payroll computation and statutory compliance.

• Automated payroll processing: PAYE, NSSF (Tier 1 & 2), and SHA deductions • Personal relief and maximum pre-tax pension deduction matrices
• Configurable PAYE and NSSF table matrices
• Payslip generation and P9/P10 statutory reports
• Staff allowance tracking with automated tax and levy posting to linked ledger accounts
• Salary posting integration with FOSA accounts, including automatic loan-deduction recovery

USSD, Mobile App & Internet Banking

Delivers self-service banking to members through USSD, a mobile app, and internetbanking, all synchronized in real time with the core system.

• PIN-based USSD login with lockout after failed attempts
• Device and IMEI approval, SIM-swap blocking, and IMSI checks • Multi-factor authentication and session timeouts
• Balance inquiry, mini-statements, and fund transfer between BOSA and FOSA
• Loan application, loan calculator, and guarantorship acceptance via app and USSD • M-PESA (STK-Push), Airtel Money, and Pesalink deposit and withdrawal
• Share trading, order history, and bid management
• Secondary mobile banking channel for high availability, with source code held in escrow

Member Portal

Gives members a full self-service web experience for accounts, loans, and documents.

• OTP-verified login with complex password enforcement and account lockout
• Member registration with IPRS identity confirmation and biodata/document capture • Account statement viewing and download, watermarked and password-protected
• Full online loan application workflow with eligibility preview, guarantor search, terms acceptance, and digital signature
• Guarantor request review with accept/decline and obligation disclosure • Online loan repayment and top-up requests
• Profile, next-of-kin, and contact update requests with admin approval • Additional share purchase and fixed deposit application from the portal
• Exit-membership request with real-time eligibility check for individual members

Accounting & Financial Management

A complete general ledger and financial control suite integrated with every transactional module.

• Ledger creation, mapping, journal entries, and debit/credit notes
• Enforced double-entry posting — no unbalanced journal entry can be posted • Immutable posted entries; corrections only via a linked reversal entry
• Approval threshold routing manual journal entries above a configured amount to Admin/CEO approval
• Automated financial statements (trial balance, income statement, balance sheet, cash flow) computed live from journal data
• Bank and ATM reconciliation automated against ledger entries
• Budget capture, forecasting, and bulk import of fiscal and supplementary budgets

SMS & Notifications Management

Drives all customer and staff notification and alerting activity across the platform.

• Event-triggered SMS and email across account activation, transactions, loan lifecycle, dividends, and KYC expiry
• Customizable SMS service alerts, toggled on and off per activity or per member • SMS group creation, activation, and membership management
• Staff alert routing by role — Branch Manager, Loan Officer, Finance, Compliance, Admin — per event type • Secondary SMS API channel for high availability

Reports & Analytics

Provides a comprehensive, exportable reporting library across every operational and regulatory area.

• Daily Cash Book, Trial Balance, and Bank Reconciliation reports
• Loan Aging/PAR, Loan Disbursement, and Interest Income reports
• New Members, Savings Growth, and Fixed Deposit Maturity Calendar reports • Teller Performance, Dividend Projection, and Branch P&L Summary reports
• Member Statement and full Annual Report Package
• SASRA monthly, quarterly, and annual regulatory returns, plus CRB and AML suspicious-activity submissions • Optional AI-generated narrative summaries on every report, clearly labelled and disclaimed
• PDF and Excel export, with scheduled generation and background processing for large reports

Multi–Branch Management

Supports SACCOs operating across multiple branches from one platform.

• Branch-specific members, savings, loans, and financials • Branch performance and target reports
• Branch user and access management

Security & Compliance

Protects member data and enforces regulatory and internal control requirements.

• Multi-factor authentication, role-based access control, and 128-bit encryption minimum

• SSL/TLS in transit and encryption at rest
• Two-tier AML rule engine — platform minimums plus SACCO-level rules, with the effective rule always the stricter of the two
• Non-blocking AML monitoring with draft Suspicious Activity Report generation and tipping-off prevention • CRB submission with a configurable statutory pre-listing notice period
• KYC compliance rate tracking against country-configurable required document sets • Immutable, filterable, and exportable audit trail across all system activity
• Vulnerability scanning, penetration testing, and annual channel security audits, withautomated backups and disaster recovery

Insurance Management

An optional module giving SACCOs offering insurance products end-to-end underwriting and claims administration.

• Underwriting registers for clients, insurers, policy classes, and insured items • End-to-end policy administration and renewal scheduling
• Premium remittance automation for agent- and broker-held premiums • Bank and insurer statement reconciliation
• Digital claims management and motor certificate issuance tracking • Document management via the built-in EDMS
• Comprehensive reporting, including I.R.A. regulatory reports

Key Benefits of Sacco management software and core banking platform

• One integrated SQL-based system of record spanning BOSA, FOSA, credit, dividends, payroll, accounting, and compliance
• Explicit BOSA/FOSA separation and dedicated teller till management meet core SACCO operational control requirements
• Bank-grade security and maker-checker controls across every sensitive workflow, with a full audit trail
• Real-time member self-service through USSD, mobile app, and internet banking, synchronized with the core system
• Automated credit lifecycle management across a full loan product suite, from appraisal and disbursement through recovery and guarantor release
• Built-in regulatory reporting for SASRA, IFRS9, and CRB, reducing manual compliance effort
• Native AI and Power BI analytics integration, including optional AI-generated report narratives, for faster data-driven decision-making
• Multi-branch, multi-currency operation with 99.5% uptime assurance and disaster recovery
• An optional insurance module extends the platform beyond core SACCO banking